Communications Platform

The Vendor is required to provide a comprehensive communications platform that provides integrated website and mobile app design and maintenance, along with robust mass communication capabilities. The system must allow the District to publish messages to families, staff, and the broader community simultaneously across multiple channels. The platform should be user-friendly, intuitive for users of varying technical skill levels, fully ADA compliant, and include built-in failsafe’s to ensure reliable communication.
- Website & Mobile App:
● Full website and mobile app design, development, and migration
● Seamless synchronization with the District’s Student Information System (Synergy)
● ongoing training and technical support for District staff
● User-friendly, flexible drag-and-drop content management interface
● Built-in approval workflows for content publishing
● Support for multilingual content display, including English and Spanish
- Communications Capabilities
● Mass voice messaging (robo calls)
● Direct text messaging without requiring user opt-in
● Ability to send messages in both English and Spanish, either simultaneously or based on family language preferences
● Family communication preference and language settings
● No requirement for families or community members to download a third-party application
● Ability to communicate with groups outside of the Student Information System
● Two-way communication functionality
● Capability to host, accept, and post live-streamed events.