The vendor required to provide parking management solution that is capable of being integrated -preferably without customization - with its preexisting infrastructure and supporting software applications, and allow for university branding of the platform.
- Functional capabilities
1. Permit management
• Issue, track, and manage virtual parking permits for multiple user groups and permit types.
• Support for permit inventory, fulfillment, payment, billing, and revenue reporting.
• Enable permit holders to update vehicle registration information.
• Manage waitlists for oversubscribed permit types, including automated notifications and offer workflows.
• Process permits returns, exchanges, proration, and refunds.
• Configure and manage sales tax for applicable permit types.
• Ability for customers to select and purchase eligible permits.
2. Citation management
• Issue citations and warnings, with integration to DMV lookup services.
• Accept and process citation payments, billing, and exportation to third-party collections.
• Administer and report on citation appeals, including online submission and tracking.
• Provide dashboard and ad-hoc reporting for citation activity.
• Integrate with boot and tow services and enforce university policies.
• Ability for customers to view, pay, or appeal issued citations
3. Customer and vehicle management
• Create and manage university and non-university user accounts.
• Import and export customer and vehicle data to and from external systems.
• Support for large-scale databases of customer and vehicle records.
• Manage rental vehicles and associated permit assignments.
• Ability for customers to view active permits and manage associated vehicles.
4. Payment processing
• Integrate with university-approved payment platforms for point-of-sale and online payments.
• Support multiple payment methods, batch payment imports, and customer payment plans.
• Enable online payments for users with and without university network access.
5. Communications and notifications
• Automate email, postal, and web-based communications for permits, citations, appeals, and reminders.
• Provide customizable notifications and administrative messaging to users and administrators.
6. Reporting and analytics
• Offer a suite of administrative diagnostic, reporting, and setup tools.
• Deliver dashboard and ad-hoc reporting for permits, citations, revenue, enforcement, and compliance.
7. Integration and interoperability
• Seamlessly integrate with existing university infrastructure and third-party applications
• Enable real-time data synchronization with enforcement devices and platforms.
• Import and export data to university systems (e.g., student information system, financial system).
8. Enforcement and mobility
• Support LPR vehicles and handheld enforcement devices, including hardware provisioning.
• Integrate with GIS data for location tracking and enforcement.
• Provide mobile enforcement software compatible with university platforms.
- Contract Period/Term: 1 year
- Pre-Proposal Conference Date: February 4, 2026
- Questions/Inquires Deadline: February 13, 2026
