The Vendor is required to provide for delivering a fully functional energy benchmarking and disclosure platform and virtual energy auditing and modelling software, including system implementation, integration, and hosting, training, and ongoing support.
- This solution will support the city’s benchmarking, labelling, and disclosure (BLD) program and the community energy loan program (CELP), providing innovative tools to advance energy efficiency and decarbonization in city commercial and multi-unit residential building sectors.
- The platform must be customizable for the City and include the following capabilities:
• Web-based platform
• Have capacity for >1,000 buildings, and scalable to support future expansion
• Provides a public data visualization map
• Integrate with Energy Star Portfolio Manager (ESPM) and RET Screen
• Include an analytical feature that provides users with a report that tracks year-over-year performance metrics
• Include a data quality assurance function that allows for automated data error flagging
• Building performance summaries and reports
• Ability to track compliance with energy performance targets
- The expectation is that virtual audits and modelling will reduce the cost and barrier for participants, when compared to traditional on-site audits.
- Virtual Energy Auditing and Modelling Software
• The software must demonstrate, to the city's satisfaction, that it can audit a building's energy performance by aligning with energy audits practices, including:
o Facility and equipment description
o Historical utility data
o Building end-use breakdown
o Energy-saving opportunities
o Low-cost/no-cost savings
o Capital project recommendations
o Renewable energy opportunities
o Energy savings and cost estimates for energy efficiency measures
o Economic analysis
• Energy use modelling
• Provides a decarbonization plan using audit results for a commercial building that includes:
o Energy usage data and associated emissions
o Building performance benchmarking
o Identification and prioritization of energy efficiency measures (EEMs)
o Recommended retrofits
o Recommended changes to operation and maintenance procedures
o Projected EEM implementation costs and savings
- Platform and Software Technical Requirements
• The website pages shall load in ≤ 3 seconds with > 1,000 simultaneous users
• The platform shall support 20,000 users without performance deterioration
• Users shall be able to interact with the software in English
• Building owners/operators shall be able to access the software using a desktop and a mobile device
• The platform shall be compatible with the latest versions of major browsers such as, but not limited to, Google Chrome, Microsoft Edge, Firefox, and Safari.
• Ensure that the software remains fully compatible with all major browsers throughout the two-year contract term by implementing all necessary updates and adjustments promptly when compatibility issues arise
• Responsible for hosting the software in the proponent’s secure cloud environment for the full duration of the contract, ensuring compliance with all applicable privacy and security standards, including FOIPPA and SOC 2 best practices.
- Security and Access Control Requirements
• The solution must support Role‑Based Access Control (RBAC) or an equivalent access management model.
• The successful proponent shall provide secure user authentication and account recovery mechanisms, including password reset and Multi-Factor Authentication (MFA) where applicable.
• Administrative access shall be restricted and managed separately from standard user access.
• The solution shall support Single Sign-On (SSO) integration capabilities
• Data integrity controls shall be implemented to detect unauthorized or accidental data modification.
• All stored and processed data shall be protected against unauthorized access and breaches.
• The solution shall provide detailed audit logging for both user and administrative activities.
- Budget: $202,000.00 (inclusive of GST and PST).
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: February 03, 2026
