The vendor required to provide learning management system (LMS) platform and access to high quality off-the-shelf online training content for use by agency and its members.
- LMS that supports an extended enterprise environment and enables the delivery, administration, tracking, reporting, and auditing of learning activities for agency staff and employees of agency member organizations.
- Requirement:
• A web-based, hosted solution, that is platform- and device-agnostic.
• Scalable platform capable of supporting at least 16,000 active users, retaining historical data for a minimum of an additional 20,000 inactive users, and accommodating projected growth in both users and course activity over the life of the contract.
• 24x7 access to LMS.
• Support for synchronous and asynchronous training.
• The LMS must enforce strict separation between agency member entities, ensuring that learners and entity administrators cannot view or access any other member’s users, records, resources, or content.
• The system must also support differentiated administrative permissions that allow entity-level administrators to add, edit, manage, and assign their own courses, files, and learning resources, while preventing them from adding, editing, modifying, or retiring any agency -managed global and super admin content or catalog elements.
• Data migration services including historical learner data, course completions, transcripts, certifications, and metadata from agency current LMS and associated content providers, including open sesame.
• Proposers must clearly identify migration assumptions, limitations, dependencies, validation processes, and post migration support responsibilities.
• Demonstrated support for off-the-shelf course content through native libraries, integrated marketplaces, or third-party partnerships.
• Proposers must describe available content domains, update cadence, content governance, and alignment with public sector training needs.
• Preference will be given to solutions that support continuity of agency existing open sesame course catalog or provide clearly mapped equivalent offerings.
• LMS platform functionality and costs from content licensing models, including bundled content, optional subscriptions, marketplace pricing, per user fees, and usage-based pricing structures.
• The system must be fully brandable as agency product and available on demand to member organizations whose technical environments range from highly sophisticated to extremely limited.
• The LMS must provide a consistent and intuitive learner experience across varying levels of technical capability.
• The LMS must support mastery-based learning approaches, particularly for required and compliance driven training.
• The platform should include robust assessment tools, configurable passing thresholds, retake logic, certifications, expirations, and automated retraining assignments, along with advanced reporting to support regulatory, audit, and risk management use cases.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: February 6, 2026
