The vendor required to provide recreation registration management software should support registration, facility booking, membership management, program scheduling and reporting.
- Functional requirements:
1. Registration and booking
• Online registration for programs and activities.
• Facility booking and management.
• Secure payment processing integration.
2. Membership management
• Customizable membership plans.
• Capability to purchase membership on-line in addition to in-person.
• Access control and usage tracking.
3. Program management
• Schedule creation and management.
• Instructor assignment and communication tools.
4. Customer portal
• User-friendly interface for residents.
• Mobile compatibility for on-the-go access.
5. Data analytics and reporting
• Customizable reports and dashboards.
• Integration with existing municipal it and finance systems.
6. Security and compliance
• Adherence to laws.
• Role-based access controls.
7. Set-up and training
• Assist in setting up modules to suit the township’s needs.
• Initial training and support.