Enterprise Resource Planning Software and Services

The vendor is required to provide cloud -based (SaaS) Enterprise Resource Planning (ERP) system to replace the City’s existing ERP platform.
- The new system must support core functions including finance, payroll, accounts payable, utility billing, cash receipting, business licensing, and cemetery records.
- Work includes:
• Installation, configuration, and implementation
• Data migration and conversion
• Integration with existing resources
• Staff training and user acceptance testing
• Ongoing technical support and maintenance
- System Objectives:
• Integrate financial and non -financial data across all departments.
• Streamline processes and reduce manual data entry.
• Improve reporting, analytics, and transparency.
• Provide a secure, user -friendly interface with role -based access.
• Ensure PCI compliance and regulatory adherence.
- General Requirements:
• General Ledger; Bank Reconciliation
• Budget management, reporting, forecasting and budget controls
• Accounts Payable, payment processing
• Purchase Orders and requisitions.
• Project Management
• Fixed Assets
• Payroll processing; direct deposit; time sheets.
• Utility Billing
• AMI Meter Reading Device Interfaced
• Service Work Orders
• Accounts Receivable
• Cash receipt Management.
• Real -time On -Line Payment/Inquiry
• Cemetery Records
• Business Licenses
• Report writing capabilities for customization of reports.
• Compliant with all applicable regulations, including PCI compliance.