Nurse Triage Line Services

The vendor is required to provide nurse triage line for an after-hours nurse triage solution.
- Solution will increase the efficiency and reduce cost to university while delivering the highest quality care and service to our patients.
- The call center should also be accredited by the utilization review accreditation commission (URAC) and provide both adult and pediatric medical oversight by board-certified physicians. 
- The service provider must partner with and maintain a continual relationship with university personnel and their contracted representatives as necessary to meet the objectives in operating and refining the system, including future upgrades. 
- The university will select one firm to manage this process with the possibility of expansion to 24/7 call center scheduling service in the future.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: February 13, 2026