The Vendor is required to provide and implement a platform for human resource information, learning management, and payroll processing (“HRIS System”) supporting the entire human resources lifecycle.
- Provide these services to health connector staff, administration, and job applicants (collectively, “Customers”).
- All processes will be automated/electronic, and include, but will not be limited to:
• Timekeeping (hourly/salary);
• Accruals;
• Employee life cycle management (including without limitation recruiting, onboarding, off boarding);
• Benefits administration for the benefits administered and provided by the health connector and provision of links to commonwealth sites pertaining to commonwealth provided benefits;
• Certification/credential tracking;
• Immigration status tracking;
• Client organizational structure and charts;
• Position management;
• Government compliance reporting;
• Standard and custom reporting;
• Employee surveys and feedback;
• Payroll;
• Employee self-service portal
• Leave management;
• Talent/application tracker;
• Recordkeeping (i.e., employee files, separate employee medical files);
• Delivery of all forms (i.e., employee handbook, disciplinary action, etc.);
• Performance management (i.e., performance reviews, goal setting/tracking, etc.);
• Compensation management;
• Learning management platform; and
• Employee recognition.
- Human Resources - Systems Features
• Dashboards, scorecards
• Be user friendly
• Have reporting/analytics capabilities
• White labeling/branding
• Customization of look, reports, dashboards, etc.
• Digital signatures
- Human Resources - Administration
• Employee lifecycle management
• Benefits
• Organizational charts
• Workforce planning/analysis/predictive analytics
• Analytics/reporting
• Employee/company asset management
• Employee recognition
• Personnel file storage
• Position management
• Time and attendance/scheduling
• Leave management
• Forms (routing)
• Incident tracking
• Certification/credentialing
- Human Resources – Hiring
• Job description builder and library
• Compensation adjustments
• Job postings
• Applicant recruiting tracking system
• Background checks
• Immigration compliance
• Document management including new hire documents (e.g., W-2)
• Employee handbook
• Contracts/agreements
• Part time non-benefitted and contractor/1099
• Employee portal
- Human Resources - Performance Management
• Assign goals/KPIs
• Develop metrics and timelines
• Employee self-assessment
• 360 feedback
• Notations, discipline, PIP
• Termination procedures
• Exit interview
• Employee surveys
• Employee suggestions
• Compensation management
- Payroll
• End to end payroll process
• Time and attendance
• Proactive exceptions management
• Accruals
• Overtime and comp time calculations and reporting
• Time off tracking
• Management of tax, W-2, garnishment, unemployment, and new hire information
• Expense and reimbursement management
• Payroll G/L journal
• Balancing and audit controls
• Reporting
• Employee self-service enablement
• Year-end processing
• Payroll history
• Integration with HR system.
- Contract Period/Term: 4.6 years
- Questions/Inquires Deadline: February 6, 2026
