The Vendor is required to provide a veteran affairs electronic claims submission software solution for the office.
- Provide a turnkey electronic claims submission software solution, including but not limited to:
• Software licensing (cloud-based or hosted)
• Configuration and implementation
• Integration with VA systems
• Training for County staff
• Ongoing technical support and maintenance
• Compliance with all applicable federal, state, and local laws
- Claims Preparation and Submission
• Disability Compensation
• Pension
• Dependency and Indemnity Compensation (DIC)
• Education Benefits
• Healthcare Enrollment
• Burial Benefits
• Appeals, Higher-Level Reviews, and Supplemental Claims
- VA Systems Integration
• Integration with VA Stakeholder Enterprise Portal (SEP)
• Integration with Veterans Benefits Management System (VBMS)
• Compliance with VA electronic filing standards
• Automated claim status updates
• Built-in error detection and validation
• Timely updates to VA forms and requirements
- Case and Veteran Management
• Centralized veteran profile management
• Secure document storage and attachment management
• Case notes and internal communication
• Task tracking and deadline reminders
• Role-based user access
• Full audit trail of claims and system activity
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: January 26, 2026