The Vendor is required to provide a cloud-based project management and workflow software solution.
- The service selected must support the department in managing complex, cross-functional projects; centralizing tasks and information; automating workflows; and enhancing collaboration across various divisions and functions.
- Department plays a crucial role in supporting a wide range of internal and external communication functions, which include media relations, digital communications, marketing, creative services, internal communications, and public engagement.
- A solution that:
• Ensures an intuitive and user-friendly interface for both the front-end and back-end
• Supports structured and flexible workflows across departmental divisions
• Centralizes tasks, files, communications, and approvals
• Automates routine processes to improve efficiency and consistency
• Enhances visibility, accountability, and collaboration
• Provides responsive, high-quality customer support
- Provide a project management and workflow software solution that meets the following minimum specifications:
• Software licensing (cloud-based preferred)
• Configuration and implementation support
• Data migration (if applicable)
• Training for administrators and end users
• Ongoing customer support and system maintenance
- Project and Workflow Management
• Ability to create, manage, and track projects across multiple phases and tasks
• Configurable workflows that reflect departmental processes and approvals
• Task dependencies, deadlines, priorities, and status tracking
• Ability for projects to move seamlessly between teams or divisions
• Visual project tracking (e.g., boards, timelines, calendars, dashboards)
- User Experience
• Intuitive, easy-to-use interface for both staff and administrators
• Minimal training required for basic use
• Role-based views tailored to different user needs
• Mobile-friendly or mobile-accessible interface
- Collaboration and Communication
• Centralized communication within projects and tasks
• File sharing, version control, and commenting
• Notifications and alerts for task updates, deadlines, and approvals
• Ability to tag users and assign responsibilities clearly
- Automation and Efficiency
• Automated task assignments and status changes
• Workflow-triggered notifications and reminders
• Customizable templates for recurring project types
• Reporting and analytics to measure workload, timelines, and performance
- Reporting and Dashboards
• Real-time dashboards showing project status and workload
• Customizable reports by project, team, or timeframe
• Exportable data for internal reporting and leadership updates
- User Roles and Permissions
• Role-based access control
• Ability to assign permissions by project, team, or function
• Secure access for internal users and approved external collaborators
- Integration and Compatibility
• Compatibility with common productivity tools (e.g., email, calendars, file storage)
• API or integration options with other enterprise systems
• Single sign-on (SSO) support, if available
- Questions/Inquires Deadline: January 29, 2026
