The vendor required to provide artificial intelligence (AI) driven self-service platform(s) to automate the permit review process and test the permit completeness for the commercial interior renovation permit process with the intent to expand the solution to other permitting processes.
- Requirement:
• This solution is intended to address a high-volume, multiple review cycles of the permitting process by enabling applicants to assess submission completeness prior to formal intake by the building department, while minimizing operational risk and maintaining full city oversight.
• A significant percentage of commercial interior permit submissions are returned due to incomplete documentation, missing information, or deficient plan elements.
• The solution shall allow applicants to:
o Self-assess commercial interior permit application packages for completeness
o Identify missing or deficient documentation prior to formal submission
o Receive clear, actionable feedback regarding completeness issues
o Reduce rejection rates and improve overall permitting efficiency.
• The solution to achieve measurable business outcomes, including a targeted reduction in incomplete permit submissions within the first thirty (30) days of operation, improved applicant satisfaction, and a reduction in staff time spent on initial intake reviews.
• The solution must also establish a scalable foundation capable of supporting future expansion to additional permit types, review workflows, and related digital services.
• Providers must furnish verifiable information that the proposed solution leverages modern technology, including artificial intelligence and machine learning capabilities, to automate document analysis and completeness evaluation.
• Integrated solution architecture consisting of:
o An enterprise-grade, cloud-based portal platform capable of supporting applicant self-service, configurable intake workflows, document management, automated communications, reporting, and analytics
o An AI-powered document analysis module capable of evaluating uploaded permit documents and plan sets for completeness based on city-defined requirements and generating itemized completeness check outputs.
- Contract Period/Term: 3 years
- Pre-Proposal Meeting Date: February 3, 2026
- Questions/Inquires Deadline: February 20, 2026
