The vendor required to provide geographic information systems (GIS) software is currently installed on physical on-premises workstations and connects to enterprise GIS servers through authority private network.
- Cloud-hosted GIS solution including:
• Lower information technology (IT) overhead: cloud providers handle hardware upgrades, security patches, and system maintenance.
• Reduced infrastructure costs: no need for expensive on-premises servers, networks, and their maintenance.
• High availability: cloud platforms distribute workloads across multiple data centers, reducing downtime.
• On-demand resources: resources can be scaled up or down based on agency needs without large upfront investments.
• Advanced security measures: cloud providers implement robust security protocols, including encryption, firewalls, and access controls.
• Backup and disaster recovery: cloud providers offer built-in redundancy and backup solutions, ensuring data is safe in case of hardware failure or cyberattacks.
• Remote access: GIS staff, stakeholders and end-users can access systems securely from almost anywhere with an internet connection.
- Management of cloud environment
1. ArcGIS enterprise deployment, configuration and administration
• Installing and configuring ArcGIS enterprise components (portal, server and data store).
• Setting up web adaptors for secure access.
• Configuring secure sockets layer (SSL) certificates and hypertext transfer protocol secure (https) settings.
• Monitoring service performance and troubleshooting service failures.
2. Cloud platform security
• Configuring identity providers (built-in, active directory, security assertion markup language [SAML], lightweight directory access protocol [LDAP]).
• Configuring network security groups (NSG) and virtual private network (VPN) connections.
• Configuring active directory authentication with database.
3. Database deployment and configuration
• Setting up an enterprise geodatabase on azure SQL database or azure SQL managed instance on azure.
• Configuring ArcGIS server to connect to the database.
• Applying database tuning settings for spatial data storage.
• Scaling azure SQL databases up/down based on usage.
• Monitoring central processing unit (CPU), memory, and IOPS usage in azure SQL insights.
• Ensuring ArcGIS enterprise is updated to support database changes.
• Managing driver compatibility for azure SQL with ArcGIS.
4. Troubleshooting and monitoring
• Using ArcGIS monitor or administrative tools to track system health.
• Monitoring logs from portal, server, and data store for troubleshooting.
• Monitoring database logs for errors or slow queries.
• Using azure monitor and log analytics for insights into database health.
• Troubleshooting ArcGIS connection issues to the geodatabase.
• Investigating deadlocks, blocking queries, and slow spatial operations.
5. Backup and disaster recovery
• Scheduling regular backups for ArcGIS server and portal.
• Managing ArcGIS data store backup and restore processes.
• Using Esri’s web GIS disaster recovery (web GIS-DR) tool for full-stack recovery when required.
• Configuring automated database backups using azure backup.
• Developing and testing disaster recovery plans.
6. Software updates and patch management
• Applying Esri patches and security updates.
• Upgrading ArcGIS enterprise to newer versions.
• Applying SQL server updates and patches.
- Budget: $380,000
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: January 20, 2026
