The vendor required to provide bank accounts: general checking, municipal investment checking, citations, workers comp – CIPA, workers comp -CSAC, and an investment custodial account.
- Services required include:
• ACH debit and credit services
• ACH debit block
• Branch deposits for cash
• Check scanning services for a desktop check scanner and a remote check deposit
• Depository services such as online stop payment
• Positive pay service
• Electronic fund transfers – ACH and wires
• Electronic banking, including balance reporting, check inquiry, ACH transmission, wires, and stop payments.
• Purchasing card program
• Credit card terminal services
• Online image retrieval
• 2fa authentication for ACH and wire transmittal and approval or authenticator application
• Secure online banking payments collected
• Integration with third-party ERP governmental systems such as Tyler in-code version 9 or 10.
• Mobile phone accessibility and user capabilities
1. Deposit services
• Provide a listing of bank branches within the city limits.
2. Returned item processing
• Items returned for insufficient or uncollectible funds be automatically re-deposited.
• The bank offers any options that may increase the collection of NSF checks
• The bank provides online access to electronic images (back and front) of returned items.
• The bank provides a summary report of returned items identifying the player’s name, depositing location, deposit date, and the type of item returned
3. Availability of deposits
• Provide a copy of the bank’s availability schedule, including branch deposits.
• The schedule offered to the city the best one for any customer
• Quantify the difference and explain how the city may obtain the bank’s best availability schedule.
• The bank determines and calculate the availability of deposited items
• The availability policies differ from the federal reserve bank availability schedule
• The bank gives immediate availability for on‐us items
• The bank calculates the availability by item or formula
• The availability assignment made as soon as checks are released for collection, or is the assignment made at specific times during the day
4. Positive pay
• The bank offers positive pay and payee positive pay
• Provide sample reports or a website link.
• Provide the transmission method and time windows.
• The process and deadline for transmitting ap and payroll check issuance information from the city to the bank.
• Frequently can transmission files be uploaded to the bank to issue additional checks and recently voided items
• The bank offers the ability to enter one-time check disbursements issued during the day manually.
• Controls are in place to protect against lost files and duplications of transmissions
• Will stale-dated checks be reported as exception items
• Is positive pay required for all demand deposit accounts, even those without check-writing functionality
• Is teller positive pay available
• Frequently is check issuance information updated and made available to tellers
• Any other fraud protection services that the bank provides or recommends.
5. Automated clearing house (ACH) processing
• Is the bank both a sending and receiving bank of the national automated clearing house association
• The city submits ACH files or initiate ACH via bank software
• The transmission cut-off times for one-day and two-day ACH files
• The procedures used to confirm accurate and secure receipt of the transmission.
• Happen to an ACH file if the city exceeds its daily exposure limit
• Are returned and rejected ACH transactions handled
• Information does the bank provide to assist in identifying returned and rejected ACH transmissions
• Bank planning to opt in and participate in processing same-day ACH debits
• The bank’s procedures for handling debits to the city’s accounts that the city did not authorize.
• The bank notifies the city of receiving an unauthorized ACH debit.
• The bank provides ACH debit blocking, what level of filtering can be applied
• The bank offers ACH positive pay (the ability to make pay and no-pay decisions on unidentified ACH transactions
• The city has any experience with a third-party to handle vendor payments via ACH
6. Merchant services and secured e-payments
• The financial institution’s process.
• The point-of-sale processing capabilities.
• Software provided.
• Is support and training available
• Authorization methods do you support, and which do you recommend
• A discount rate and all other applicable charges for the credit card processing described above. Please include rates for both swiped and non-swiped transactions.
• Clearing time lag between deposit and posting.
• The allowable percentage of downtime and notification of downtime periods
• Guarantees against "downtime" with services.
• The fees associated with debit and credit card transactions
• The applicable interchange fee determined for each transaction
• The financial institution recommends for minimizing interchange fees
• The reporting methodology and the availability of reports
• Adjustments and chargebacks handled
• Chargebacks and other debit adjustments netted from daily proceeds or debited separately
• The discount fee refunded when a chargeback or refund occurs.
• Security features are available, including account number encryption and a purging policy
• The bank's efforts to ensure payment card industry (PCI) data security standard compliance and liability.
• Type of point-of-sale terminals are required.
• Provide information on rewards or incentive programs associated with a business credit card.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: March 20, 2026
