USA(North Carolina)
BANK-0268

RFP Description

The vendor is required to provide banking services for include:
- General
•    Supply deposit bags at no charge.
•    Provide deposit slips as per specifications set forth by county at no additional cost.
•    Cash county checks issued to students and drawn on financial institution at no charge.
•    Ability to invest idle balances overnight and earn competitive rates.
•    Dedicated customer service representative from your financial institution who is our primary point of contact for any assistance that may be required.
- Account maintenance services:
•    Financial institution must provide monthly statements for all accounts to the college by the 5th of the subsequent month. 
•    Online statement capability is preferred.
•    Provide monthly automatic account reconcilement and reports to aid in reconciling bank accounts. 
•    County expects the ability to upload positive pay files to the financial institution daily and download cleared checks in NACHA format for import into our computer system monthly. 
•    County also expects all reconciliation activity to be based on a calendar month.
•    Provide positive pay services on checks. 
•    This includes payee verification. 
•    Your bank’s procedures and methodologies should be explained in the proposal. 
•    Provide secure ftp for uploading and downloading of data.
•    Email notification capability of account activity (to be specified on a per person basis) that would include positive pay exceptions, deposit notifications, positive pay uploads, ach positive pay activity, and other such account activity. 
•    Persons to be designated to receive emails should be adjustable by county personnel.
- Electronic and online banking:
•    Ability to initiate and accept electronic forms of payment via online including, but not limited to, federal and state tax remissions. 
•    county does not draft accounts for collections and receivables. 
•    Monthly electronic deposit of net pay for approximately 176 full-time and 338 part-time employees. 
•    A copy of your bank’s procedures and time considerations for transmission of data and any indemnifications given in the event of bank error or omission should be enclosed.
•    Remote deposit capture functionality. 
•    The remote image deposit must allow for capture of front and back of check with one (1) scan, automatically prepare deposit, provide for security of transmission, and locally store information. 
•    Detailed and summary reports are required.
•    Ability to transmit payments to employees, students and vendors electronically for non-payroll related transactions. 
•    Secured ftp is required for transmission of data to the bank.
•    Must be able to provide online stop payments (with telephone contact as backup alternative).
•    Online inquiry application that allows county to view account activity, interim statements, check images, and any other transactions. 
•    County must be able to assign different account access to staff.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: February 9, 2026

Timeline

RFP Posted Date: Monday, 02 Feb, 2026
Proposal Meeting/
Conference Date:
NA
NA
Deadline for
Questions/inquiries:
Monday, 09 Feb, 2026
Proposal Due Date: Wednesday, 25 Feb, 2026
Authority: Government
Acceptable: Only for USA Organization
Work of Performance: Offsite
RFP Budget: NA
Contract Term: 5 years
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